Moress products are accepted for exchange or credit if returned in saleable condition within 30 days, accompanied by a sales receipt. The shipping cost of return or exchanging items to will be paid by the sender. Please download our return-exchange form here
and send it back with your returned goods. For more information please contact firstname.lastname@example.org
Our beads contains both thread and non-thread system which works on Pandora bracelet. If any problem with our beads, they can be send back within 30 days of purchase.
IS ENGRAVING FREE?
Yes all of our engraving collection products will be done free of charge.
HOW DO I GET MY MORESS PRODUCTS REPAIRED?
Moress offers after service of free lifetime warranty repair in all Moress stores across Thailand. Lifetime warranty available upon presentation of sales receipt.
HOW LONG DO I HAVE TO WAIT FOR BACKORDER ITEMS?
When you purchased backorder items, it will take up to 14 days before the product will get dispatch.